Outage report · Major outage
Freshsales outage on Mar 2, 2026
Service Disruption in Middle East Region
SeverityMajor outage
StartedMar 2, 2026, 05:22UTC
ResolvedApr 20, 2026, 13:30UTC
Duration49d 8h
What happened
Freshsales reported a major outage starting Mar 2, 2026, 05:22 UTC. It was marked resolved at Apr 20, 2026, 13:30 UTC.
- The incident lasted 49d 8h from first report to resolution.
- It was the longest significant outage Freshsales reported in the 12 months up to it.
- Freshsales had reported 5 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Freshsales
Due to ongoing AWS infrastructure issues in the UAE, Freshworks is migrating impacted customer data to a secure European facility. For full details and next steps, visit our Community post: https://freshworks.com/medc-bcp
What our independent monitoring saw
Our independent monitoring of Freshsales started after this incident, so this report is based on Freshsales's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Freshsales's overall reliability
83.1/100
Freshsales has a reliability score of 83.1/100, with 99.83% effective uptime and 8 incidents over the last 90 days.
Visit Freshsales ↗Full Freshsales reliability report and live status → · Most reliable Freshsales alternatives →
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