DaySmart Salon outage on Jun 13, 2023

What happened

DaySmart Salon reported a partial outage starting Jun 13, 2023, 18:58 UTC, affecting Web Apps, DaySmart Salon, Pet, Body Art, Spa Mobile Apps. It was marked resolved at Jun 13, 2023, 21:32 UTC.

• The incident lasted 2h 34m from first report to resolution.
• DaySmart Salon had reported 1 other partial or major outage in the 90 days before it.
• 7 other vendors we track reported a significant incident within 12 hours of it.

Latest update from DaySmart Salon

This incident has been resolved.

Read DaySmart Salon's official incident report ↗

What our independent monitoring saw

Our independent monitoring of DaySmart Salon started after this incident, so this report is based on DaySmart Salon's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageShop-WareJun 13, 2023, 19:00 UTC

  AWS health issues are affecting our services

• Major outageFreshdesk Contact Center (Freshcaller)Jun 13, 2023, 19:10 UTC

  Latency issue due to Third-Party Service Provider

• Major outageFreshdeskJun 13, 2023, 19:10 UTC

  Latency with Tickets list view page and Apps

• Partial outageCourierJun 13, 2023, 19:13 UTC

  An incident with Courier's hosting infrastructure has been identified and is impacting access to service.

• Partial outageDripJun 13, 2023, 19:46 UTC

  Service Disruption Due to Hosting Provider

• Partial outageWhen I WorkJun 13, 2023, 19:54 UTC

  Intermittent issues with the Web API

• Major outageLunchboxJun 13, 2023, 20:14 UTC

  AWS Service Incident Causing Outages for Integration Partners

DaySmart Salon's overall reliability

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