Gorgias outage on Sep 2, 2026

What happened

Gorgias reported a partial outage starting Sep 2, 2026, 14:49 UTC, affecting Instagram Direct Messages. It was marked resolved at Sep 2, 2026, 19:11 UTC.

• The incident lasted 4h 22m from first report to resolution.
• Gorgias had reported 15 other partial or major outages in the 90 days before it.
• 8 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Gorgias

This incident has been resolved.

Read Gorgias's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Gorgias started after this incident, so this report is based on Gorgias's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageImpervaSep 2, 2026, 04:56 UTC

  [INC-1118] Rio de Janeiro, Brazil (RIO) Data Center Issue

• Major outageSpendeskSep 2, 2026, 08:12 UTC

  Spendesk access is down – Major Outage

• Major outageJumioSep 2, 2026, 11:01 UTC

  Service Instability for Identity Verification services in - (SGP DC)

• Partial outageUpsun (Platform.sh)Sep 2, 2026, 13:02 UTC

  Partial Outage on eu-5.platform.sh

• Major outageXeroSep 2, 2026, 14:05 UTC

  UK: Tax - MTD and VAT unavailable

• Partial outageTeachableSep 2, 2026, 15:10 UTC

  Service Update: Onboarding Restored, Monitoring in Progress

• Partial outageDiscordSep 2, 2026, 16:12 UTC

  Server Unavailability

• Partial outageWorkOSSep 2, 2026, 16:39 UTC

  Static asset delivery failures

Gorgias's overall reliability

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