Xero outage on Sep 2, 2026

What happened

Xero reported a major outage starting Sep 2, 2026, 14:05 UTC, affecting Tax Reporting - UK VAT & MTD. It was marked resolved at Sep 2, 2026, 17:53 UTC.

• The incident lasted 3h 49m from first report to resolution.
• Xero had reported 4 other partial or major outages in the 90 days before it.
• 8 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Xero

HMRC have let us know that the issue with the MTD and VAT services has been resolved and they are not operating as normal.

Read Xero's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Xero started after this incident, so this report is based on Xero's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageImpervaSep 2, 2026, 04:56 UTC

  [INC-1118] Rio de Janeiro, Brazil (RIO) Data Center Issue

• Major outageSpendeskSep 2, 2026, 08:12 UTC

  Spendesk access is down – Major Outage

• Major outageJumioSep 2, 2026, 11:01 UTC

  Service Instability for Identity Verification services in - (SGP DC)

• Partial outageUpsun (Platform.sh)Sep 2, 2026, 13:02 UTC

  Partial Outage on eu-5.platform.sh

• Partial outageGorgiasSep 2, 2026, 14:49 UTC

  Instagram direct message delayed ingestion

• Partial outageTeachableSep 2, 2026, 15:10 UTC

  Service Update: Onboarding Restored, Monitoring in Progress

• Partial outageDiscordSep 2, 2026, 16:12 UTC

  Server Unavailability

• Partial outageWorkOSSep 2, 2026, 16:39 UTC

  Static asset delivery failures

Xero's overall reliability

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