Outage report · Partial outage

Grasshopper outage on Jan 22, 2026

Pro and Central - Outlook and Microsoft 365

SeverityPartial outage
StartedJan 22, 2026, 22:19UTC
ResolvedJan 23, 2026, 22:13UTC
Duration23h 54m

What happened

Grasshopper reported a partial outage starting Jan 22, 2026, 22:19 UTC, affecting Grasshopper, Pro/Central, Administration Portal. It was marked resolved at Jan 23, 2026, 22:13 UTC.

  • The incident lasted 23h 54m from first report to resolution.
  • Grasshopper had reported no other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Grasshopper

We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Read Grasshopper's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Grasshopper started after this incident, so this report is based on Grasshopper's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Grasshopper's overall reliability

94.6/100

Grasshopper has a reliability score of 94.6/100, with 99.96% effective uptime and 1 incidents over the last 90 days.

Visit Grasshopper ↗

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