Outage report · Partial outage

Qualtrics outage on Sep 16, 2026

Salesforce Workflow Connection issues noticed in all Regions

SeverityPartial outage
StartedSep 16, 2026, 09:53UTC
ResolvedSep 16, 2026, 13:43UTC
Duration3h 50m

What happened

Qualtrics reported a partial outage starting Sep 16, 2026, 09:53 UTC, affecting Workflows. It was marked resolved at Sep 16, 2026, 13:43 UTC.

  • The incident lasted 3h 50m from first report to resolution.
  • It was the 3rd longest of 4 significant outages Qualtrics reported in the 12 months up to it.
  • Qualtrics had reported 4 other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Qualtrics

The issue has been resolved.

Read Qualtrics's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Qualtrics started after this incident, so this report is based on Qualtrics's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Qualtrics's overall reliability

34.6/100

Qualtrics has a reliability score of 34.6/100, with 97.26% effective uptime and 26 incidents over the last 90 days.

Visit Qualtrics ↗

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