Live status & reliability report
Sumsub status, outages & reliability
Sumsub is a verification platform covering KYC, KYB, AML screening and transaction monitoring, with a hosted web SDK and mobile SDKs.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Sumsub had 99.49% effective uptime across 5 status page incidents (1 partial or major outage), resolving them in 15m on average.
Is Sumsub down right now?
No, Sumsub is up and running.
- Sumsub's status page reports all systems operational. Checked .
- All 2 Sumsub pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Sumsub's reliability
- Over the past 12 months, Sumsub published 29 incidents on its status page, 4 of them partial or major outages.
- Its longest outage on record in that time was “AWS UAE Region Infrastructure Degradation” on Mar 2, 2026, which lasted 3d.
- The part of Sumsub most often affected was WebSDK (6 of 29 incidents).
- Sumsub reported 5 incidents in the last 90 days, down from 10 in the 90 days before.
- Incidents most often began on a Monday (9 of 29, UTC).
- Sumsub's 90-day uptime of 99.49% is below the average for identity verification providers (99.72%).
- It resolves incidents faster than the typical identity verification provider: 15m on average, against a median of 2h 7m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Sumsub's public pages, measured by our probes.
Score trend
Daily reliability score (rolling 90-day window).
Sumsub incident history (last 90 days)
- InformationalOct 29, 2026 · resolved in 5h 5m
- Degraded performanceOct 12, 2026 · resolved in 30m
- Degraded performanceOct 2, 2026 · ongoing
Connectivity issues for some users in Vietnam
Affected: MobileSDK, WebSDK
- InformationalSep 15, 2026 · resolved in <1m
- Major outageAug 31, 2026 · resolved in <1m
Source: Sumsub status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Sumsub pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Homepage | Inconclusive | — | — |
| Applicants dashboard (Cockpit) | Up | 100% | 273 ms |
| Developer docs | Up | 100% | 1194 ms |
How Sumsub compares
Sumsub status FAQ
Is Sumsub down right now?
No, Sumsub is up and running. Sumsub's status page currently reports all systems operational, and all 2 of the Sumsub pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Sumsub?
Sumsub has a reliability score of 75.8 out of 100, ranking #10 of 13 identity verification providers. Over the last 90 days it had 99.49% effective uptime.
How often does Sumsub have outages?
Sumsub published 5 incidents on its status page in the last 90 days (1 partial or major outage) and 29 in the past 12 months.
How long do Sumsub outages last?
Sumsub resolves incidents in 15m on average. Its longest outage in the past year lasted 3d, on Mar 2, 2026.
Does Sumsub have a status page?
Yes. Sumsub's official status page is status.sumsub.com. We read it every five minutes and keep its full incident history.