Monthly outage report

February 2023 business software outage report

In February 2023, the vendors we track reported 119 incidents, including 49 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms1012 of 13Ecwid (1)
Retail POS1015 of 16Epos Now (1)
Shipping & Fulfillment Software1114 of 15Easyship (1)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software4011 of 12FreshBooks (4)
Business Banking1014 of 15Monzo Business (1)
Expense Management Software2113 of 15Airbase (1)
KYC & Identity Verification1115 of 16Sumsub (1)
Payment Processors0015 of 15—
Payroll & HR Software2215 of 16Gusto (2)
Subscription Billing Platforms3114 of 16Skio (2)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems5014 of 16ResNexus (3)
Restaurant Online Ordering Platforms6314 of 19SpotOn (2)
Restaurant POS3015 of 17SpotOn (2)
Restaurant Reservation Systems3113 of 15TableCheck (2)
Vacation Rental Software0016 of 16—

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software7411 of 16Virtuagym (3)
Salon & Spa Booking Software0015 of 15—
Therapy Practice Management Software0016 of 16—
Veterinary Practice Management Software1012 of 13Otto (1)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management3216 of 18Tradify (2)
Property Management Software12413 of 16Entrata (9)

Back office & professional services

Marketing & customer communication

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers0013 of 13—
CDN & DNS Providers1015 of 16deSEC (1)
Cloud Providers0014 of 14—
Code Hosting & CI/CD0015 of 15—
LLM API Providers0016 of 16—
Managed Database Services0015 of 15—
Monitoring & Observability5414 of 16Datadog (4)
SMS & Voice APIs1014 of 15Textmagic (1)
Transactional Email APIs4012 of 14Mailjet (3)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement0012 of 12—
iGaming Payment Providers1113 of 14emerchantpay (1)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms1013 of 14Bizzabo (1)
Online Course Platforms1014 of 15Stan (1)

Longest outages in February 2023