Monthly outage report
January 2025 business software outage report
In January 2025, the vendors we track reported 223 incidents, including 102 partial or major outages. Choose a category for the vendor-by-vendor breakdown.
Retail & e-commerce
| Category | Incidents | Partial / major |
|---|---|---|
| E-commerce Platforms | 1 | 0 |
| Retail POS | 6 | 1 |
| Shipping & Fulfillment Software | 6 | 1 |
Payments & finance
| Category | Incidents | Partial / major |
|---|---|---|
| Accounting Software | 4 | 2 |
| Business Banking | 0 | 0 |
| Expense Management Software | 0 | 0 |
| KYC & Identity Verification | 6 | 1 |
| Payment Processors | 6 | 1 |
| Payroll & HR Software | 15 | 12 |
| Subscription Billing Platforms | 15 | 7 |
Restaurants & hospitality
| Category | Incidents | Partial / major |
|---|---|---|
| Hotel Property Management Systems | 1 | 0 |
| Restaurant Online Ordering Platforms | 13 | 6 |
| Restaurant POS | 8 | 2 |
| Restaurant Reservation Systems | 30 | 29 |
| Vacation Rental Software | 2 | 0 |
Health, beauty & fitness
| Category | Incidents | Partial / major |
|---|---|---|
| Gym & Studio Management Software | 1 | 0 |
| Salon & Spa Booking Software | 7 | 1 |
| Therapy Practice Management Software | 5 | 1 |
| Veterinary Practice Management Software | 1 | 1 |
Trades & property
| Category | Incidents | Partial / major |
|---|---|---|
| Auto Repair Shop Software | 0 | 0 |
| Field Service Management | 5 | 2 |
| Property Management Software | 1 | 1 |
Back office & professional services
Marketing & customer communication
AI & developer tools
iGaming & betting technology
| Category | Incidents | Partial / major |
|---|---|---|
| iGaming Affiliate Software | 1 | 1 |
| iGaming CRM & Player Engagement | 1 | 1 |
| iGaming Payment Providers | 2 | 2 |
Creators & events
| Category | Incidents | Partial / major |
|---|---|---|
| Event Ticketing Platforms | 1 | 1 |
| Online Course Platforms | 7 | 1 |