Monthly outage report

July 2025 business software outage report

In July 2025, the vendors we track reported 401 incidents, including 159 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms5210 of 13Volusion (2)
Retail POS11611 of 16Zettle by PayPal (6)
Shipping & Fulfillment Software1339 of 15Veeqo (5)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software4010 of 12FreeAgent (2)
Business Banking6013 of 15Wise Business (5)
Expense Management Software4113 of 15Expensify (3)
KYC & Identity Verification11512 of 16IDnow (4)
Payment Processors4213 of 15Clover (2)
Payroll & HR Software171513 of 16HiBob (15)
Subscription Billing Platforms11310 of 16Orb (3)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems2114 of 16Apaleo (1)
Restaurant Online Ordering Platforms6316 of 19DoorDash Storefront (4)
Restaurant POS16811 of 18Zettle by PayPal (6)
Restaurant Reservation Systems242312 of 15Zenchef (17)
Vacation Rental Software21013 of 16Hospitable (15)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software3213 of 16Pike13 (1)
Salon & Spa Booking Software12211 of 15Boulevard (5)
Therapy Practice Management Software6114 of 16SimplePractice (5)
Veterinary Practice Management Software2012 of 13Vetspire (2)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software3012 of 14Tekmetric (2)
Field Service Management12114 of 18FieldRoutes (5)
Property Management Software2115 of 16Buildium (2)

Back office & professional services

CategoryIncidentsPartial / majorClean vendorsMost incidents
Appointment Scheduling Software1068 of 13Acuity Scheduling (3)
Business Phone Systems11510 of 16Dialpad (5)
Childcare Management Software2011 of 13Brightwheel (1)
Cloud Storage & Office Suites7412 of 16ShareFile (4)
E-Signature Software8211 of 14SignNow (4)
Employee Scheduling Software6412 of 14Deputy (3)
Form & Survey Builders6411 of 15Fillout (2)
Legal Practice Management Software2214 of 16MyCase (1)
Password Managers618 of 121Password (3)
Project Management Software12411 of 16Airtable (4)
Team Chat Apps1015 of 16Element (1)
Video Conferencing519 of 12Pexip (3)

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms3311 of 12Pinterest Ads (3)
Affiliate & Partner Management Platforms2014 of 16Everflow (1)
Affiliate Networks529 of 13ClickBank (2)
CRM Software1119 of 15Pipedrive (4)
Email Marketing Platforms7411 of 15ActiveCampaign (4)
Help Desk Software15610 of 15Freshdesk (4)
Marketing Automation & CDPs1438 of 15Braze (3)
Push Notification Services1039 of 13Batch (5)
Referral & Loyalty Programs2014 of 15Extole (2)
Social Media Management Tools8312 of 16Sprout Social (4)
Web & Product Analytics11510 of 15Mixpanel (6)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms1114 of 15Northflank (1)
Authentication Providers439 of 13Frontegg (1)
CDN & DNS Providers3115 of 16DNSimple (3)
Cloud Providers5112 of 14UpCloud (3)
Code Hosting & CI/CD2214 of 15Bitbucket (2)
LLM API Providers3114 of 16Cerebras Inference (2)
Managed Database Services8512 of 15CockroachDB Cloud (4)
Monitoring & Observability6313 of 16Datadog (3)
SMS & Voice APIs5112 of 15ClickSend (3)
Transactional Email APIs917 of 14Mailgun (2)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software1013 of 14Everflow (1)
iGaming CRM & Player Engagement629 of 12Braze (3)
iGaming Payment Providers4312 of 14AstroPay (3)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms5112 of 14Ticket Tailor (4)
Online Course Platforms4112 of 15Teachable (2)

Longest outages in July 2025