Help Desk Software · monthly outage report

Help Desk Software outages: July 2025

The 15 help desk platforms we track reported 15 incidents in July 2025. Freshdesk reported the most (4). 10 had a clean month: Crisp, Gorgias, HappyFox, Hiver, HubSpot Service Hub, Intercom, LiveAgent, Tidio, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Freshdesk422h 6m1h 12m0
Front322h 13m1h 32m0
Gladly3159m2h 16m0
Help Scout311h 18m1h 18m0
Kustomer20—51m0
Crisp00——0
Gorgias00——0
HappyFox00——0
Hiver00——0
HubSpot Service Hub00——0
Intercom00——0
LiveAgent00——0
Tidio00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in July 2025

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