Help Desk Software · monthly outage report

Help Desk Software outages: August 2025

The 15 help desk platforms we track reported 9 incidents in August 2025. Freshdesk reported the most (3). 11 had a clean month: Crisp, Front, Gorgias, HappyFox, Hiver, HubSpot Service Hub, Intercom, LiveAgent, Tidio, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Freshdesk322h 11m1h 56m0
Kustomer30—1h 25m0
Gladly222h 59m2h 16m0
Help Scout10—1h 5m0
Crisp00——0
Front00——0
Gorgias00——0
HappyFox00——0
Hiver00——0
HubSpot Service Hub00——0
Intercom00——0
LiveAgent00——0
Tidio00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in August 2025

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