Help Desk Software · monthly outage report

Help Desk Software outages: September 2025

The 15 help desk platforms we track reported 16 incidents in September 2025. Front reported the most (6). 9 had a clean month: Crisp, Gorgias, HappyFox, HubSpot Service Hub, Intercom, LiveAgent, Tidio, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Front623d3d0
Help Scout40—4h 10m0
Kustomer30—21h 53m0
Freshdesk1155m55m0
Gladly10—33m0
Hiver111h1h0
Crisp00——0
Gorgias00——0
HappyFox00——0
HubSpot Service Hub00——0
Intercom00——0
LiveAgent00——0
Tidio00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in September 2025

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