Help Desk Software · monthly outage report

Help Desk Software outages: October 2025

The 15 help desk platforms we track reported 24 incidents in October 2025. Freshdesk reported the most (6). 7 had a clean month: Crisp, Gorgias, HubSpot Service Hub, Intercom, Tidio, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Freshdesk6213h 41m13h 19m0
Kustomer50—16h 36m0
Gladly312h 46m10h 11m0
Help Scout312h 46m7h 1m0
LiveAgent30——0
HappyFox22——0
Front10—1d 2h0
Hiver10—58m0
Crisp00——0
Gorgias00——0
HubSpot Service Hub00——0
Intercom00——0
Tidio00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in October 2025

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