Monthly outage report

April 2026 business software outage report

In April 2026, the vendors we track reported 817 incidents, including 257 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

Category	Incidents	Partial / major	Clean vendors	Most incidents
E-commerce Platforms	18	7	8 of 13	Squarespace (6)
Retail POS	9	4	12 of 16	Square for Retail (3)
Shipping & Fulfillment Software	22	8	7 of 15	AfterShip (5)

Payments & finance

Category	Incidents	Partial / major	Clean vendors	Most incidents
Accounting Software	7	2	9 of 12	Wave (5)
Business Banking	19	4	11 of 15	Tide (13)
Expense Management Software	15	5	10 of 15	Spendesk (8)
KYC & Identity Verification	22	6	9 of 16	Veriff (7)
Payment Processors	26	5	6 of 15	Authorize.net (4)
Payroll & HR Software	17	5	11 of 16	Personio (7)
Subscription Billing Platforms	16	5	8 of 16	Maxio (3)

Restaurants & hospitality

Category	Incidents	Partial / major	Clean vendors	Most incidents
Hotel Property Management Systems	0	0	16 of 16	—
Restaurant Online Ordering Platforms	20	7	11 of 19	Toast (5)
Restaurant POS	24	8	9 of 18	SkyTab (Shift4) (5)
Restaurant Reservation Systems	14	10	10 of 15	Zenchef (9)
Vacation Rental Software	20	8	11 of 16	Hospitable (14)

Health, beauty & fitness

Category	Incidents	Partial / major	Clean vendors	Most incidents
Gym & Studio Management Software	14	12	12 of 16	ABC Fitness (Ignite / Evo) (6)
Salon & Spa Booking Software	15	6	8 of 15	Timely (4)
Therapy Practice Management Software	3	1	13 of 16	SimplePractice (1)
Veterinary Practice Management Software	4	0	11 of 13	PetDesk (3)

Trades & property

Category	Incidents	Partial / major	Clean vendors	Most incidents
Auto Repair Shop Software	7	2	11 of 14	Protractor (3)
Field Service Management	23	7	7 of 18	Jobber (8)
Property Management Software	2	0	15 of 16	Rent Manager (2)

Back office & professional services

Category	Incidents	Partial / major	Clean vendors	Most incidents
Appointment Scheduling Software	12	5	7 of 13	Chili Piper (4)
Business Phone Systems	31	11	8 of 16	RingCentral (12)
Childcare Management Software	1	0	12 of 13	Procare (1)
Cloud Storage & Office Suites	14	8	9 of 16	Egnyte (4)
E-Signature Software	18	3	8 of 14	Docusign (6)
Employee Scheduling Software	7	1	11 of 14	Deputy (3)
Form & Survey Builders	15	6	10 of 15	SurveyMonkey (10)
Legal Practice Management Software	9	6	14 of 16	Smokeball (6)
Password Managers	16	7	5 of 12	1Password (5)
Project Management Software	18	6	10 of 16	monday.com (6)
Team Chat Apps	11	5	12 of 16	Discord (4)
Video Conferencing	16	5	7 of 12	Pexip (8)

Marketing & customer communication

Category	Incidents	Partial / major	Clean vendors	Most incidents
Advertising Platforms	2	1	10 of 12	AdRoll (1)
Affiliate & Partner Management Platforms	5	4	14 of 16	Trackdesk (4)
Affiliate Networks	2	1	11 of 13	Awin (1)
CRM Software	29	2	8 of 15	HubSpot CRM (10)
Email Marketing Platforms	25	8	6 of 15	HubSpot Marketing Hub (9)
Help Desk Software	45	14	4 of 15	Freshdesk (11)
Marketing Automation & CDPs	38	8	5 of 15	HubSpot Marketing Hub (9)
Push Notification Services	13	6	8 of 13	OneSignal (5)
Referral & Loyalty Programs	3	0	12 of 15	Extole (1)
Social Media Management Tools	18	6	11 of 16	Sprinklr (6)
Web & Product Analytics	10	3	11 of 15	Amplitude (6)
Web Hosting	29	7	11 of 15	Liquid Web (9)

AI & developer tools

Category	Incidents	Partial / major	Clean vendors	Most incidents
AI Chat Assistants	0	0	10 of 10	—
App Hosting Platforms	14	4	11 of 15	Render (8)
Authentication Providers	12	3	8 of 13	Kinde (4)
CDN & DNS Providers	1	0	15 of 16	DNSimple (1)
Cloud Providers	7	1	10 of 14	UpCloud (3)
Code Hosting & CI/CD	11	2	12 of 15	Bitrise (6)
LLM API Providers	10	1	12 of 16	Mistral API (4)
Managed Database Services	15	5	8 of 15	Redis Cloud (5)
Monitoring & Observability	26	11	8 of 16	Honeycomb (8)
SMS & Voice APIs	3	0	13 of 15	Africa's Talking (2)
Transactional Email APIs	16	3	8 of 14	Mailtrap Email Sending (5)

iGaming & betting technology

Category	Incidents	Partial / major	Clean vendors	Most incidents
iGaming Affiliate Software	0	0	14 of 14	—
iGaming CRM & Player Engagement	17	5	8 of 12	Customer.io (7)
iGaming Payment Providers	2	2	13 of 14	Volt (2)

Creators & events

Category	Incidents	Partial / major	Clean vendors	Most incidents
Event Ticketing Platforms	1	0	13 of 14	Humanitix (1)
Online Course Platforms	39	5	8 of 15	Circle (24)

Longest outages in April 2026

Major outageLiquid WebApr 28, 2026 · 85d 21h
Critical Authentication Vulnerability on cPanel/WHM
Partial outage1PasswordApr 13, 2026 · 8d 21h
SSO sign-in failing on some attempts for some users
Partial outageSocialBeeApr 30, 2026 · 6d 18h
[Identified] Intermittent failures when publishing posts to Facebook
Partial outageShipStationApr 8, 2026 · 6d
Issues Creating Labels using Canada Post by ShipStation
Partial outageCloudwaysApr 2, 2026 · 4d 4h
Partial Outage at Sydney Location (Vultr)
Partial outageMongoDB AtlasApr 17, 2026 · 3d 20h
MongoDB Atlas BI Connector: Connections and queries fail
Partial outageSprout SocialApr 24, 2026 · 3d 6h
Meta Connectivity Issues
Partial outageLiquid WebApr 22, 2026 · 2d 14h
MySQL Service Disruption via MySQL-community repo
Major outageAfterShipApr 24, 2026 · 2d 11h
Carrier PostNord Logistics [Slug: postnord] is currently unavailable. Start Time: 2026/04/24 10:00 AM UTC - 2026/4/25 03:10 AM UTC
Partial outagePaddleApr 28, 2026 · 1d 22h
New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard