Outage report · Partial outage
Juro outage on Nov 3, 2026
Document upload and PDF conversion errors
What happened
Juro reported a partial outage starting Nov 3, 2026, 13:27 UTC. The incident is still open on the vendor's status page.
- Juro had reported no other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Juro
Type: Incident Affected Components: Document Services Nov 3 , 14:30:12 GMT+0 Identified - The cause is an outage at a third-party document-processing provider. Word uploads will recover automatically once the provider restores service. No action is needed on your side; we will update here.. Nov 3 , 13:27:00 GMT+0 Investigating - Uploading Word documents to Juro is currently failing. This affects new contracts, templates, new versions, and email or bulk imports from .docx files. Existing contracts, editing, PDF generation and signing are not affected..
What our independent monitoring saw
Our checks of Juro's public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Juro's overall reliability
Juro has a reliability score of 92.8/100, with 99.93% effective uptime and 2 incidents over the last 90 days.
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