Monthly outage report

October 2024 business software outage report

In October 2024, the vendors we track reported 244 incidents, including 94 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms0013 of 13—
Retail POS6112 of 16Epos Now (3)
Shipping & Fulfillment Software3113 of 15ShipHero (2)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software5111 of 12QuickBooks Online (5)
Business Banking0015 of 15—
Expense Management Software1014 of 15Rydoo (1)
KYC & Identity Verification0016 of 16—
Payment Processors7112 of 15Stax (4)
Payroll & HR Software11512 of 16Justworks (3)
Subscription Billing Platforms4012 of 16FastSpring (1)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems1015 of 16RMS Cloud (1)
Restaurant Online Ordering Platforms8214 of 19Checkmate (2)
Restaurant POS10312 of 18Epos Now (3)
Restaurant Reservation Systems6211 of 15ResDiary (2)
Vacation Rental Software1015 of 16Track (1)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software4113 of 16Pike13 (2)
Salon & Spa Booking Software1014 of 15Meevo (1)
Therapy Practice Management Software9512 of 16Tebra (Kareo) (4)
Veterinary Practice Management Software11110 of 13Digitail (9)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management3215 of 18Commusoft (1)
Property Management Software0016 of 16—

Back office & professional services

Marketing & customer communication

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers7210 of 13Okta Workforce Identity (3)
CDN & DNS Providers0016 of 16—
Cloud Providers1013 of 14Civo (1)
Code Hosting & CI/CD1114 of 15SourceHut (1)
LLM API Providers0016 of 16—
Managed Database Services3113 of 15Turso (2)
Monitoring & Observability4114 of 16Datadog (3)
SMS & Voice APIs2013 of 15ClickSend (1)
Transactional Email APIs4211 of 14Mailjet (2)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software1113 of 14Everflow (1)
iGaming CRM & Player Engagement2111 of 12MoEngage (2)
iGaming Payment Providers2112 of 14MiFinity (1)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms2013 of 14TicketSpice (2)
Online Course Platforms10312 of 15ThriveCart (5)

Longest outages in October 2024