Monthly outage report

September 2024 business software outage report

In September 2024, the vendors we track reported 228 incidents, including 81 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms0013 of 13—
Retail POS5113 of 16Revel Systems (3)
Shipping & Fulfillment Software6213 of 15ShippingEasy (4)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software3210 of 12QuickBooks Online (2)
Business Banking0015 of 15—
Expense Management Software0015 of 15—
KYC & Identity Verification1015 of 16Jumio (1)
Payment Processors4013 of 15Paddle (3)
Payroll & HR Software6313 of 16Gusto (3)
Subscription Billing Platforms8112 of 16Paddle (3)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems1015 of 16Apaleo (1)
Restaurant Online Ordering Platforms8314 of 19Checkmate (2)
Restaurant POS9313 of 18Revel Systems (3)
Restaurant Reservation Systems131012 of 15Eat App (9)
Vacation Rental Software1115 of 16Rentals United (1)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software4312 of 16Exercise.com (1)
Salon & Spa Booking Software2213 of 15DaySmart Salon (1)
Therapy Practice Management Software5112 of 16Practice Better (2)
Veterinary Practice Management Software0013 of 13—

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management5014 of 18FieldEdge (2)
Property Management Software2114 of 16Buildium (1)

Back office & professional services

CategoryIncidentsPartial / majorClean vendorsMost incidents
Appointment Scheduling Software538 of 13Chili Piper (1)
Business Phone Systems9513 of 16Freshdesk Contact Center (Freshcaller) (4)
Childcare Management Software6011 of 13Procare (4)
Cloud Storage & Office Suites9213 of 16ShareFile (5)
E-Signature Software5011 of 14Dropbox Sign (2)
Employee Scheduling Software5211 of 14Deputy (2)
Form & Survey Builders2013 of 15Fillout (1)
Legal Practice Management Software1115 of 16Smokeball (1)
Password Managers4110 of 12LastPass (3)
Project Management Software9212 of 16Airtable (4)
Team Chat Apps1015 of 16Rocket.Chat (1)
Video Conferencing0012 of 12—

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms2211 of 12Pinterest Ads (2)
Affiliate & Partner Management Platforms3215 of 16impact.com (3)
Affiliate Networks1159 of 13Awin (4)
CRM Software10111 of 15Freshsales (3)
Email Marketing Platforms8111 of 15Omnisend (5)
Help Desk Software10411 of 15Freshdesk (5)
Marketing Automation & CDPs9510 of 15Census (3)
Push Notification Services2011 of 13Courier (1)
Referral & Loyalty Programs1014 of 15Mention Me (1)
Social Media Management Tools5412 of 16CoSchedule (2)
Web & Product Analytics7111 of 15Hotjar (4)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers2011 of 13Descope (1)
CDN & DNS Providers1115 of 16deSEC (1)
Cloud Providers0014 of 14—
Code Hosting & CI/CD5313 of 15Bitbucket (4)
LLM API Providers0016 of 16—
Managed Database Services8113 of 15Turso (6)
Monitoring & Observability8213 of 16BugSnag (4)
SMS & Voice APIs1014 of 15ClickSend (1)
Transactional Email APIs3111 of 14Loops (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement419 of 12Bloomreach Engagement (2)
iGaming Payment Providers2212 of 14MiFinity (1)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms2113 of 14Bizzabo (2)
Online Course Platforms5111 of 15Uscreen (2)

Longest outages in September 2024