Help Desk Software · monthly outage report

Help Desk Software outages: September 2024

The 15 help desk platforms we track reported 10 incidents in September 2024. Freshdesk reported the most (5). 11 had a clean month: Crisp, Gorgias, HappyFox, Help Scout, HubSpot Service Hub, Intercom, Kustomer, LiveAgent, Tidio, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Freshdesk525h 45m3h 5m0
Front3210h 13m6h 26m0
Gladly10—1h 7m0
Hiver10—1h 4m0
Crisp00——0
Gorgias00——0
HappyFox00——0
Help Scout00——0
HubSpot Service Hub00——0
Intercom00——0
Kustomer00——0
LiveAgent00——0
Tidio00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in September 2024

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