KYC & Identity Verification · monthly outage report

KYC & Identity Verification outages: September 2025

The 16 identity verification providers we track reported 16 incidents in September 2025. IDnow reported the most (5). 11 had a clean month: ComplyCube, Didit, Incode, Persona, Plaid Identity Verification, Shufti Pro, Socure, Stripe Identity, Trulioo, Veriff, iDenfy.

VendorIncidentsPartial / majorOutage timeLongestWe detected
IDnow511d3d0
Onfido (Entrust)5142m3h 32m0
Alloy40—22h 18m0
Jumio10——0
Sumsub10—22m0
ComplyCube00——0
Didit00——0
Incode00——0
Persona00——0
Plaid Identity Verification00——0
Shufti Pro00——0
Socure00——0
Stripe Identity00——0
Trulioo00——0
Veriff00——0
iDenfy00——0

Longest KYC & Identity Verification outages in September 2025

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