Outage report · Major outage
Shop-Ware outage on Nov 3, 2026
System Interruption
SeverityMajor outage
StartedNov 3, 2026, 17:41UTC
ResolvedNov 3, 2026, 19:17UTC
Duration1h 36m
What happened
Shop-Ware reported a major outage starting Nov 3, 2026, 17:41 UTC, affecting Web Application. It was marked resolved at Nov 3, 2026, 19:17 UTC.
- The incident lasted 1h 36m from first report to resolution.
- It was the 3rd longest of 4 significant outages Shop-Ware reported in the 12 months up to it.
- Shop-Ware had reported 2 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Shop-Ware
The service outage affecting Shop-Ware has been resolved, and the system is now functioning normally for all users. We sincerely apologize for the disruption to your business and appreciate your patience while our team quickly worked to resolve the issue. If you have any questions or need support, please feel free to reach out to our support team at support@shop-ware.com or by calling (415) 890-0906.
What our independent monitoring saw
Our own uptime checks of Shop-Ware's public pages detected 3 outages during this incident:
- From Nov 3, 2026, 17:28 UTC for 30m, seen from ams3 (UND_ERR_CONNECT_TIMEOUT).
- From Nov 3, 2026, 18:03 UTC for 10m, seen from ams3 (UND_ERR_CONNECT_TIMEOUT).
- From Nov 3, 2026, 18:51 UTC for 14m, seen from ams3 (UND_ERR_CONNECT_TIMEOUT).
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Shop-Ware's overall reliability
55.5/100
Shop-Ware has a reliability score of 55.5/100, with 99.53% effective uptime and 7 incidents over the last 90 days.
Visit Shop-Ware ↗Full Shop-Ware reliability report and live status → · Most reliable Shop-Ware alternatives →
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