Monthly outage report

February 2024 business software outage report

In February 2024, the vendors we track reported 130 incidents, including 42 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms1012 of 13Ecwid (1)
Retail POS2115 of 16Revel Systems (2)
Shipping & Fulfillment Software4112 of 15ShippingEasy (2)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software0012 of 12—
Business Banking0015 of 15—
Expense Management Software0015 of 15—
KYC & Identity Verification0016 of 16—
Payment Processors0015 of 15—
Payroll & HR Software1015 of 16Gusto (1)
Subscription Billing Platforms2015 of 16Bold Subscriptions (2)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems1115 of 16ResNexus (1)
Restaurant Online Ordering Platforms9214 of 19Checkmate (4)
Restaurant POS2117 of 18Revel Systems (2)
Restaurant Reservation Systems1114 of 15Waitwhile (1)
Vacation Rental Software5214 of 16Track (4)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software2014 of 16Glofox (1)
Salon & Spa Booking Software1014 of 15DaySmart Salon (1)
Therapy Practice Management Software3113 of 16Practice Better (1)
Veterinary Practice Management Software1012 of 13Otto (1)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software1113 of 14Shop-Ware (1)
Field Service Management5115 of 18Housecall Pro (2)
Property Management Software4113 of 16Rent Manager (2)

Back office & professional services

CategoryIncidentsPartial / majorClean vendorsMost incidents
Appointment Scheduling Software3210 of 13Cal.com (1)
Business Phone Systems6413 of 16Vonage Business Communications (3)
Childcare Management Software1112 of 13Famly (1)
Cloud Storage & Office Suites2114 of 16SugarSync (1)
E-Signature Software1013 of 14Dropbox Sign (1)
Employee Scheduling Software4013 of 14Planday (4)
Form & Survey Builders7312 of 15Typeform (5)
Legal Practice Management Software2115 of 16Litify (2)
Password Managers1111 of 12Keeper (1)
Project Management Software8212 of 16Hive (3)
Team Chat Apps2015 of 16Rocket.Chat (2)
Video Conferencing4110 of 12Whereby (3)

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms0012 of 12—
Affiliate & Partner Management Platforms2015 of 16LeadDyno (2)
Affiliate Networks1112 of 13Awin (1)
CRM Software4312 of 15Copper (2)
Email Marketing Platforms1014 of 15GetResponse (1)
Help Desk Software3012 of 15Gladly (1)
Marketing Automation & CDPs3313 of 15RudderStack (2)
Push Notification Services1012 of 13Courier (1)
Referral & Loyalty Programs1114 of 15LoyaltyLion (1)
Social Media Management Tools1015 of 16CoSchedule (1)
Web & Product Analytics5113 of 15Hotjar (4)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers2111 of 13Logto Cloud (1)
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD1014 of 15SourceHut (1)
LLM API Providers0016 of 16—
Managed Database Services3113 of 15Turso (2)
Monitoring & Observability6014 of 16BugSnag (4)
SMS & Voice APIs0015 of 15—
Transactional Email APIs1013 of 14MailerSend (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement1111 of 12CleverTap (1)
iGaming Payment Providers0014 of 14—

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms3112 of 14Bizzabo (2)
Online Course Platforms8211 of 15Disco (3)

Longest outages in February 2024