KYC & Identity Verification · monthly outage report
KYC & Identity Verification outages: December 2025
The 16 identity verification providers we track reported 15 incidents in December 2025. Onfido (Entrust) reported the most (7). 10 had a clean month: ComplyCube, Jumio, Persona, Plaid Identity Verification, Shufti Pro, Socure, Stripe Identity, Trulioo, Veriff, iDenfy.
| Vendor | Incidents | Partial / major |
|---|---|---|
| Onfido (Entrust) | 7 | 4 |
| Sumsub | 4 | 0 |
| Alloy | 1 | 0 |
| Didit | 1 | 1 |
| IDnow | 1 | 0 |
| Incode | 1 | 1 |
| ComplyCube | 0 | 0 |
| Jumio | 0 | 0 |
| Persona | 0 | 0 |
| Plaid Identity Verification | 0 | 0 |
| Shufti Pro | 0 | 0 |
| Socure | 0 | 0 |
| Stripe Identity | 0 | 0 |
| Trulioo | 0 | 0 |
| Veriff | 0 | 0 |
| iDenfy | 0 | 0 |
Longest KYC & Identity Verification outages in December 2025
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