Commusoft outage on Nov 3, 2026

What happened

Commusoft reported a partial outage starting Nov 3, 2026, 10:25 UTC. The incident is still open on the vendor's status page.

• It was the longest significant outage Commusoft reported in the 12 months up to it.
• Commusoft had reported 1 other partial or major outage in the 90 days before it.
• 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Commusoft

Type: Incident Affected Components: Mobile Application, Mobile Application Nov 4, 07:20:05 GMT+0 - Monitoring - **iOS App Version 1.336 Now Available in App Store** Apple has approved and published version 1.336 of the iOS app. This release resolves both the slowness reported in version 1.334 and the launch crash issue affecting some users on version 1.335. The app is now relisted and available for download and update in the App Store. * Update your Commusoft app to **version 1.336**. * **If you don’t see the update yet:** Apple rolls out releases progressively across regions. To force a refresh: open the **App Store** \> tap your **profile icon** in the top right > pull down on the screen to refresh > scroll down and tap **Update** next to Commusoft. Our engineering team is actively monitoring as users update. Nov 3, 14:56:30 GMT+0 - Identified - Our engineering team has built and submitted an iOS build to Apple, with a request for expedited review. The build is currently in Apple’s v

Read Commusoft's official incident report ↗

What our independent monitoring saw

Our checks of Commusoft's public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageZendeskNov 3, 2026, 10:20 UTC

  AI Agents are unresponsive

• Partial outageScalewayNov 3, 2026, 11:08 UTC

  [VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time

• Partial outageSpendeskNov 3, 2026, 12:25 UTC

  Strong Customer Authentication – Customers Unable to Complete Security Checks

• Partial outageUpsun (Platform.sh)Nov 3, 2026, 12:32 UTC

  Partial Outage on au.platform.sh, us-4.platform.sh regions

• Major outageHetzner CloudNov 3, 2026, 12:56 UTC

  Maintenance work on the webmail system (webmail.your-server.de)

• Partial outageJuroNov 3, 2026, 13:27 UTC

  Document upload and PDF conversion errors

• Partial outageMeevoNov 3, 2026, 14:17 UTC

  Tippy Processing Issue

• Partial outageBandwidthNov 3, 2026, 14:38 UTC

  Outbound 10DLC MMS Delivery Incident

• Major outageSentryNov 3, 2026, 14:57 UTC

  Sentry.io dashboard and API is down

• Partial outageHiBobNov 3, 2026, 15:16 UTC

  We’ve identified an issue with our DocuSign integration

• Major outageShop-WareNov 3, 2026, 17:41 UTC

  System Interruption

• Partial outageTrackdeskNov 3, 2026, 20:39 UTC

  Public tenant API and Platform UI are down

Commusoft's overall reliability

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