Outage report · Partial outage

Perplexity outage on Oct 20, 2025

An issue affecting the stability of the website has been detected

SeverityPartial outage
StartedOct 20, 2025, 15:53UTC
ResolvedOct 20, 2025, 21:10UTC
Duration5h 17m

What happened

Perplexity reported a partial outage starting Oct 20, 2025, 15:53 UTC. It was marked resolved at Oct 20, 2025, 21:10 UTC.

  • The incident lasted 5h 17m from first report to resolution.
  • It was the longest significant outage Perplexity reported in the 12 months up to it.
  • Perplexity had reported 1 other partial or major outage in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Perplexity

This incident has been resolved.

Read Perplexity's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Perplexity started after this incident, so this report is based on Perplexity's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Perplexity's overall reliability

84.0/100

Perplexity has a reliability score of 84.0/100, with 99.83% effective uptime and 8 incidents over the last 90 days.

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