Outage report · Major outage

Sprout Social outage on Oct 20, 2025

Sprout Social Outage

SeverityMajor outage
StartedOct 20, 2025, 14:36UTC
ResolvedOct 21, 2025, 13:23UTC
Duration22h 47m

What happened

Sprout Social reported a major outage starting Oct 20, 2025, 14:36 UTC, affecting Sprout Social Web Application, Sprout Social API. It was marked resolved at Oct 21, 2025, 13:23 UTC.

  • The incident lasted 22h 47m from first report to resolution.
  • Sprout Social had reported no other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Sprout Social

All services have been restored and are now fully operational. Thank you for your patience and understanding.

Read Sprout Social's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Sprout Social started after this incident, so this report is based on Sprout Social's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Sprout Social's overall reliability

71.1/100

Sprout Social has a reliability score of 71.1/100, with 99.68% effective uptime and 7 incidents over the last 90 days.

Visit Sprout Social ↗

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