Help Desk Software · monthly outage report

Help Desk Software outages: March 2025

The 15 help desk platforms we track reported 12 incidents in March 2025. Freshdesk reported the most (3). 10 had a clean month: Crisp, Gorgias, HappyFox, Help Scout, HubSpot Service Hub, Intercom, LiveAgent, Tidio, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Freshdesk317h 8m13h 45m0
Front334h 32m2h 39m0
Kustomer30—8h 10m0
Gladly20—7h 29m0
Hiver1118m18m0
Crisp00——0
Gorgias00——0
HappyFox00——0
Help Scout00——0
HubSpot Service Hub00——0
Intercom00——0
LiveAgent00——0
Tidio00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in March 2025

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