Help Desk Software · monthly outage report

Help Desk Software outages: May 2025

The 15 help desk platforms we track reported 12 incidents in May 2025. Freshdesk reported the most (4). 9 had a clean month: Crisp, Front, Gorgias, Help Scout, Hiver, HubSpot Service Hub, Intercom, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Freshdesk4123m6h 35m0
Kustomer40—16h 6m0
Gladly10—2h 54m0
HappyFox11——0
LiveAgent11——0
Tidio112h 41m2h 41m0
Crisp00——0
Front00——0
Gorgias00——0
Help Scout00——0
Hiver00——0
HubSpot Service Hub00——0
Intercom00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in May 2025

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