Outage report · Partial outage

HungerRush outage on Oct 20, 2025

HungerRush Credit Card Readers

SeverityPartial outage
StartedOct 20, 2025, 16:50UTC
ResolvedOct 22, 2025, 15:05UTC
Duration1d 22h

What happened

HungerRush reported a partial outage starting Oct 20, 2025, 16:50 UTC, affecting WorldPay Express (heritage Revention), WorldPay Integrated Payments (heritage CRS), HungerRush POS Hardware. It was marked resolved at Oct 22, 2025, 15:05 UTC.

  • The incident lasted 1d 22h from first report to resolution.
  • It was the longest significant outage HungerRush reported in the 12 months up to it.
  • HungerRush had reported 1 other partial or major outage in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from HungerRush

The issue affecting some Verifone credit card readers has been resolved. Datacap has confirmed the issue was caused by a recent Windows update that affected Verifone device drivers. Some systems displayed errors such as “Datacap Configuration Not Found or Incorrect” or “Transaction Not Complete - NAK error from PIN Pad.” Functionality has been restored, and no further incidents have been reported. All systems are operating normally, and this incident is now considered resolved.

Read HungerRush's official incident report ↗

What our independent monitoring saw

Our independent monitoring of HungerRush started after this incident, so this report is based on HungerRush's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

HungerRush's overall reliability

78.9/100

HungerRush has a reliability score of 78.9/100, with 99.71% effective uptime and 3 incidents over the last 90 days.

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