Outage report · Partial outage
Toast outage on Oct 20, 2025
Toast Status Update
What happened
Toast reported a partial outage starting Oct 20, 2025, 09:47 UTC, affecting Order Processing / KDS, Card Processing, Toast POS app, POS Web application, Restaurant Reporting, Deposits, Payroll Web application, Payroll Processing and 5 more. It was marked resolved at Oct 21, 2025, 04:36 UTC.
- The incident lasted 18h 49m from first report to resolution.
- It was the 2nd longest of 10 significant outages Toast reported in the 12 months up to it.
- Toast had reported no other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Toast
This incident has been resolved and Toast Systems have returned to normal. Now that you’re back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant. https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.
What our independent monitoring saw
Our independent monitoring of Toast started after this incident, so this report is based on Toast's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Toast's overall reliability
Toast has a reliability score of 53.5/100, with 98.67% effective uptime and 14 incidents over the last 90 days.
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