Help Desk Software · monthly outage report

Help Desk Software outages: October 2023

The 15 help desk platforms we track reported 11 incidents in October 2023. Hiver reported the most (4). 10 had a clean month: Crisp, Front, Gorgias, Help Scout, HubSpot Service Hub, Intercom, Kustomer, LiveAgent, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Hiver42—12h 20m0
Freshdesk30—3h 59m0
Gladly20—2h 10m0
HappyFox10——0
Tidio111h 22m1h 22m0
Crisp00——0
Front00——0
Gorgias00——0
Help Scout00——0
HubSpot Service Hub00——0
Intercom00——0
Kustomer00——0
LiveAgent00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in October 2023

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