Help Desk Software · monthly outage report

Help Desk Software outages: November 2023

The 15 help desk platforms we track reported 10 incidents in November 2023. Hiver reported the most (5). 12 had a clean month: Crisp, Front, Gorgias, HappyFox, Help Scout, HubSpot Service Hub, Intercom, Kustomer, LiveAgent, Tidio, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Hiver531h 57m1d 21h0
Freshdesk312h 23m8h 29m0
Gladly20—3h 7m0
Crisp00——0
Front00——0
Gorgias00——0
HappyFox00——0
Help Scout00——0
HubSpot Service Hub00——0
Intercom00——0
Kustomer00——0
LiveAgent00——0
Tidio00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in November 2023

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