Help Desk Software · monthly outage report

Help Desk Software outages: June 2026

The 15 help desk platforms we track reported 48 incidents in June 2026. Freshdesk reported the most (17). 6 had a clean month: Crisp, Front, HappyFox, Hiver, Zendesk, Zoho Desk.

Vendor	Incidents	Partial / major	Outage time	Longest
Freshdesk	17	3	9h 16m	3d
Gorgias	10	4	6h 4m	19h 19m
Intercom	6	2	3h 50m	4h 43m
Kustomer	4	0	—	7h 7m
HubSpot Service Hub	3	0	—	4h 4m
Gladly	2	0	—	3h 6m
Help Scout	2	0	—	22h 59m
LiveAgent	2	0	—	—
Tidio	2	1	3h 41m	3d
Crisp	0	0	—	—
Front	0	0	—	—
HappyFox	0	0	—	—
Hiver	0	0	—	—
Zendesk	0	0	—	—
Zoho Desk	0	0	—	—

Longest Help Desk Software outages in June 2026

Partial outageFreshdeskJun 15, 2026 · 4h 16m
Investigating WhatsApp Issues with outgoing messages
Partial outageGorgiasJun 12, 2026 · 4h 2m
WhatsApp, Instagram and Facebook messages might be delayed
Partial outageTidioJun 12, 2026 · 3h 41m
Outage of Meta business products
Partial outageFreshdeskJun 12, 2026 · 3h 22m
Issues Affecting Meta Channels
Partial outageIntercomJun 23, 2026 · 3h 10m
Help Center issues in Australia hosting region
Partial outageFreshdeskJun 25, 2026 · 1h 38m
Degraded Performance in Freshdesk
Partial outageGorgiasJun 29, 2026 · 56m
Degraded performance of analytics services
Partial outageIntercomJun 11, 2026 · 40m
Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regions
Partial outageGorgiasJun 11, 2026 · 34m
Delays in HTTP integrations for some accounts
Major outageGorgiasJun 22, 2026 · 32m
Chat are not working properly

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