Help Desk Software · monthly outage report

Help Desk Software outages: December 2025

The 15 help desk platforms we track reported 18 incidents in December 2025. Freshdesk reported the most (4). 7 had a clean month: Crisp, Gorgias, Hiver, Intercom, LiveAgent, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Freshdesk4123m15h 2m0
Help Scout422h 19m1h 53m0
Front313h 54m14h 54m0
Gladly2124m1h 5m0
Kustomer20—2h 5m0
HappyFox11——0
HubSpot Service Hub10—24m0
Tidio113h 41m3h 41m0
Crisp00——0
Gorgias00——0
Hiver00——0
Intercom00——0
LiveAgent00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in December 2025

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